Payment Options, Cancellations & Refunds

PAYMENT OPTIONS: FOR US CUSTOMERS: Payment Options Include:  PayPal, VISA or MasterCard FOR INTERNATIONAL CUSTOMERS: Payment Options Include:  VISA or MasterCard (PAYPAL will not be accepted for International Customer orders and If PayPal is used, your order will be Canceled and a Full Refund will be sent to you promptly).  CANCELLATION BY CUSTOMER: FOR IN-STOCK PRODUCTS If a customer cancels an order: If the customer requests a refund, a 50% Restocking Fee will be initiated against the Total Dollar Amount paid by the customer for this specific order. The customer will then receive a Net Refund that is 50% of the Total Dollar Value paid by the customer for this specific order. FOR PRE-ORDER PRODUCTS If a customer cancels an order: If the customer requests a refund, a 50% Restocking Fee will be initiated against the Total Dollar Amount paid by the customer for this specific order. The customer will then receive a Net Refund that is 50% of the Total Dollar Value paid by the customer for this specific order. FOR SPECIAL ORDER PRODUCTS No cancellations will be accepted by JT’s Collectibles for customers who placed a Special Order with our company. Typically, these are unique and unusual products that JT’s Collectibles could not easily resell to our regular customers. If a customer order is cancelled due to the actions of the manufacturer, distributor or JT’s Collectibles, a 100% refund will be issued to the customer. CANCELLATION BY JT’S COLLECTIBLES: If a product release is allocated by the manufacturer or distributor at a lower quantity than was previously indicated OR if the manufacturer cancels a product release, the customer’s order will be cancelled if there are inadequate quantities or no quantities available. If any of the above circumstances arise, the customer will receive a Full Refund of any payments made to JT’s Collectibles for Pre-Order or Special Order products. REFUNDS: If a product release is allocated by the manufacturer or distributor at a lower quantity than was previously indicated OR if the manufacturer cancels a product release, the customer’s order will be cancelled if there are inadequate quantities or no quantities available. If any of the above circumstances arise, the customer will receive a Full Refund of any payments made to JT’s Collectibles for Pre-Order or Special Order products. Refunds will not be accepted for imperfect or worn product packaging. FOR IN-STOCK PRODUCTS If a customer cancels an order: If the customer requests a refund, a 50% Restocking Fee will be initiated against the Total Dollar Amount paid by the customer for this specific order. The customer will then receive a Net Refund that is 50% of the Total Dollar Value paid by the customer for this specific order. FOR PRE-ORDER PRODUCTS If a customer cancels an order: If the customer requests a refund, a 50% Restocking Fee will be initiated against the Total Dollar Amount paid by the customer for this specific order. The customer will then receive a Net Refund that is 50% of the Total Dollar Value paid by the customer for this specific order. FOR SPECIAL ORDER PRODUCTS No cancellations will be accepted by JT´s Collectibles for customers who placed a Special Order with our company. Typically, these are unique and unusual products that JT´s Collectibles could not easily resell to our regular customers. If a customer order is cancelled due to the actions of the manufacturer, distributor or JT´s Collectibles, a 100% refund will be issued to the customer.