FOR US CUSTOMERS: Payment Options Include: VISA or MasterCard FOR INTERNATIONAL CUSTOMERS: Payment Options Include: VISA or MasterCard (IMPORTANT POLICY UPDATE AS OF 8/31/2010: Due to the High Incidence of Problems with Online Payment Services that are not banks, JT's Collectibles will no longer accept PayPal as an Online Payment Option, since PayPal is a Non-Banking Entity). Please Click on the "Important Market Updates and Announcements" Section from our Home Page for a detailed explanation. CANCELLATION BY CUSTOMER: |
FOR IN-STOCK PRODUCTS
If a customer cancels an order: - If the customer requests a refund, a 50% Restocking Fee will be initiated against the Total Dollar Amount paid by the customer for this specific order. The customer will then receive a Net Refund that is 50% of the Total Dollar Value paid by the customer for this specific order.
FOR PRE-ORDER PRODUCTS
If a customer cancels an order: - If the customer requests a refund, a 50% Restocking Fee will be initiated against the Total Dollar Amount paid by the customer for this specific order. The customer will then receive a Net Refund that is 50% of the Total Dollar Value paid by the customer for this specific order.
FOR SPECIAL ORDER PRODUCTS
No cancellations will be accepted by JT’s Collectibles for customers who placed a Special Order with our company. Typically, these are unique and unusual products that JT’s Collectibles could not easily resell to our regular customers. If a customer order is cancelled due to the actions of the manufacturer, distributor or JT’s Collectibles, a 100% refund will be issued to the customer. CANCELLATION BY JT’S COLLECTIBLES: |
If a product release is allocated by the manufacturer or distributor at a lower quantity than was previously indicated OR if the manufacturer cancels a product release, the customer’s order will be cancelled if there are inadequate quantities or no quantities available. If any of the above circumstances arise, the customer will receive a Full Refund of any payments made to JT’s Collectibles for Pre-Order or Special Order products. If a product release is allocated by the manufacturer or distributor at a lower quantity than was previously indicated OR if the manufacturer cancels a product release, the customer’s order will be cancelled if there are inadequate quantities or no quantities available. If any of the above circumstances arise, the customer will receive a Full Refund of any payments made to JT’s Collectibles for Pre-Order or Special Order products. Refunds will not be accepted for imperfect or worn product packaging. FOR IN-STOCK PRODUCTS
If a customer cancels an order: - If the customer requests a refund, a 50% Restocking Fee will be initiated against the Total Dollar Amount paid by the customer for this specific order. The customer will then receive a Net Refund that is 50% of the Total Dollar Value paid by the customer for this specific order.
FOR PRE-ORDER PRODUCTS
If a customer cancels an order: - If the customer requests a refund, a 50% Restocking Fee will be initiated against the Total Dollar Amount paid by the customer for this specific order. The customer will then receive a Net Refund that is 50% of the Total Dollar Value paid by the customer for this specific order.
FOR SPECIAL ORDER PRODUCTS
No cancellations will be accepted by JT´s Collectibles for customers who placed a Special Order with our company. Typically, these are unique and unusual products that JT´s Collectibles could not easily resell to our regular customers. If a customer order is cancelled due to the actions of the manufacturer, distributor or JT´s Collectibles, a 100% refund will be issued to the customer. | 
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