Purchasing Gift Vouchers Gift Vouchers are purchased just like any other item in our store. You can pay for them using the stores’ standard payment method(s). Once purchased, the value of the Gift Voucher will be added to your own personal Gift Voucher Account. If you have funds in your Gift Voucher Account, you will notice that the amount now shows up in Shopping Cart Dialogue Box, and also provides a link to a page where you can send the Gift Voucher to someone else via email. How to send Gift vouchers To send a Gift Voucher that you have purchased, you need to go to our Send Gift Voucher Page. You can find the link to this page in the Shopping Cart Dialogue Box in the right hand column of each page. When you send a Gift Voucher, you need to specify the following information: The name of the person you are sending the Gift Voucher to. The email address of the person you are sending the Gift Voucher to. The amount you want to send. (Please note that you do not have to send the full amount that is in your Gift Voucher Account.) A short message which will appear in the email. Please ensure that you have entered all of the information correctly, although you will be given the opportunity to update or edit this information before the email is actually sent. Buying with Gift Vouchers If you have funds in your Gift Voucher Account, you can use those funds to purchase other items in our store. At the point of checkout, an extra box will appear. Clicking this box will apply those funds from your Gift Voucher Account. Please note, you will still have to select another payment method if there are not enough Funds in your Gift Voucher Account to cover the cost of your purchase. If you have more funds in your Gift Voucher Account than the total cost of your purchase, the balance will be left in you Gift Voucher Account for future purchases. Redeeming Gift Vouchers If you receive a Gift Voucher by email, it will contain details of who sent you the Gift Voucher, along with a short message from sender if included. The Email message will also contain the Gift Voucher Number. JT’s Collectibles highly recommends that customers print out this email for future reference and for your records. You can now redeem the Gift Voucher in one of two ways. 1. By clicking on the link contained within the email for this express purpose. This will take you to the store's Redeem Voucher page. You will then be asked to create an Account before the Gift Voucher is validated and placed in your Gift Voucher Account where it will be ready for you to spend on whatever you want in our store at JT’s Collectibles. 2. During the checkout process on the same page where you select a payment method, there will be a box to enter a Redemption Code. Enter the Redemption Code here and click the redeem button. The code will then be validated and added to your Gift Voucher Account. Then, you can use the amount to purchase any item from our store at JT’s Collectibles. When problems occur For any inquiries regarding our Customer Programs, please contact JT’s Collectibles by email at questions@jtscollectibles.com. Please ensure that you provide us with as much information as possible in the email message. |