Communication Policies

Communication Policies: Within 24 hours of Customer Order being shipped, Customer will receive an e-mail shipment notification from JT´s Collectibles. Within 48 hours, all E-Mail Customer Inquiries will be responded to by JT´s Collectibles. For Pre-Order Future Release Products: After JT´s Collectibles receives the Pre-Order Future Release Product from the manufacturer or distributor, the customer will be notified, the remaining customer invoice will be sent to the customer and customer authorization for credit card charges will be requested by JT´s Collectibles. Once remaining customer payment is received by JT´s Collectibles, the customer order will be shipped. For Special Order Products: After JT´s Collectibles receives the Special Order Product from the manufacturer or distributor, the customer will be notified, the remaining customer invoice will be sent to the customer and customer authorization for credit card charges will be requested by JT´s Collectibles. Once remaining customer payment is received by JT´s Collectibles, the customer order will be shipped.